We want to let you know what we as a business are doing to protect our staff and customers from the Corona Virus.

 

Firstly, we are open for business. We are however completely committed to ensuring that doing so will not compromise the health of our workers and customers or their friends, families and loved ones.

We are implementing the following measures to ensure a safe purchasing experience during this period.
 

  • We have implemented a thorough daily cleaning regime of all staff and customer areas.

  • Some of our staff are working from home and some have been furloughed but we are still taking calls and replying to emails as normal.

  • The unit is open for viewings by appointment only.

  • We will be keeping at least 2 meters distance from each other and our customers at all times.

  • Test drives are currently unavailable due to the close contact that they require. 

  • Negotiations and discussions regarding finance and part exchange valuations can be done over the phone or by electronic means.


You can still safely buy from us
 

  • You can buy a car from us over the phone or by email and if you do you will get *14 days in which to return the car.

  • For cash buyers we will not be taking chip and pin payments, only bank transfers. 

  • Customers financing will be able to sign their documents electronically.

  • We are able to deliver cars nationwide with delivery charges starting at £2 per mile.

  • As always your new car will be cleaned thoroughly before being delivered and all contact areas will be disinfected.


Although the above will result in a slightly less personal service than what we usually offer you can be assured that the overall quality of service won’t change and that you will be able to continue to buy with the confidence and assurances that we have consistently provided to our clients over the past 15 years.


*Cancellation under the Distance Selling Regulations - For full details please follow this link https://www.safwatcars.co.uk/distance